To ensure a safe, structured, and effective healing environment for all patients, Nav Jagran Foundation maintains strict rules and regulations. All patients admitted to our center, along with their guardians/families, must read and comply with the following terms:
- Admission is open to individuals struggling with alcohol, chemical, or drug dependencies, subject to physical check-up and intake assessment.
- Guardanship/Consent from immediate family members or legal guardians is mandatory at the time of admission.
- The patient or guardian must submit government-issued identification cards (Aadhaar Card, Voter ID, etc.) and complete medical history records.
To maintain safety, the following items are strictly forbidden inside the facility and will be confiscated:
- Drugs, alcohol, tobacco, cigarettes, matchboxes, or lighters.
- Weapons of any kind, pocket knives, or sharp instruments.
- Electronic gadgets, personal smartphones, cameras, tablets, or laptops (except during specifically scheduled communication hours or with permission).
- Excessive cash, jewelry, or valuable personal items. The center is not responsible for lost belongings.
- All residents must show respect to peers, counselors, medical staff, and administrators. Verbal abuse, physical aggression, or harassment is grounds for immediate disciplinary action or discharge.
- Active participation in scheduled classes, counseling sessions, yoga routines, and community chores is mandatory unless excused by the medical team.
- Residents are expected to maintain clean personal hygiene and contribute to the cleanliness of their living spaces.
- Family members may visit patients only during scheduled visiting hours and with prior booking from the management.
- Initial lock-in periods (e.g., the first 90 days) may be enforced, during which phone calls or visits are restricted to support detoxification and focus.
- Weekly or bi-weekly phone updates are provided to the designated guardian by the patient's primary counselor.
- Monthly boarding and treatment fees are payable in advance.
- For any billing or payment-related queries, please contact our Accounts Team.
- Fees are non-refundable if a patient is discharged due to violation of the centre’s disciplinary rules, policies, or code of conduct.
- If the patient, their parents, or guardian voluntarily withdraws the patient from the programme before completing the recommended treatment cycle of at least six months, the fees already paid will be non-refundable. The applicable fixed charges for the remaining treatment period may also be payable by the patient, their parents, or guardian, as per the terms agreed upon at the time of admission.
- Discharge is planned in consultation with the resident’s primary counsellor, visiting psychiatrist, and guardian, considering the resident’s treatment progress and overall requirements.
Important Notice: Nav Jagran Foundation reserves the right to modify these rules to enhance patient safety and rehabilitation success. Failure to comply with these terms may lead to immediate termination of admission.
